Data Deletion

1. Delete your account entirely

Email nodirmarketer@gmail.com from your account’s email address and ask for deletion.

We complete the request within 30 days and confirm when it is done. Deletion removes:

• your account and workspace
• all bridges and field-mapping configuration
• all leads and their delivery history
• credentials for your CRM and other services — these are encrypted, so destroying the key makes them unrecoverable

2. Disconnect only Facebook

To sever the Facebook connection without deleting your whole account:

• In Facebook: Settings → Privacy → Apps and Websites → Narwon → Remove
• In Narwon: delete the corresponding connection on the Connections page

3. Delete a single lead

If a person asks for their data to be deleted, forward the request to us and we will delete that record and its raw copy.

Important: if the lead has already been delivered to your CRM, that copy is outside our control. It has to be deleted in your CRM separately.

4. Backups

Backups are stored encrypted and rotate on a schedule. After a deletion request the data leaves the live system immediately, and leaves the backups with the next rotation.

5. Contact

For any deletion request: nodirmarketer@gmail.com